We provide management consultancy services, audits and trainings. For consultancy on ISO based standards, we will assist our clients till successful certifications. For clients who qualified for the Enterprise Development Grant (EDG), we will also assist them in their applications. Our services include the following:

 

Standard Based Consultancy

AS 9100 is based on the ISO 9000 model with the inclusion of additional requirements specifically for the aerospace sector, which includes commercial aviation, business aviation and defence. Certification against the AS 9100 standard requirements can be applied to virtually any area of the supply chain, including design and manufacture of equipment, aircraft accessory supply, airport and airline operations, replacement parts, supply and maintenance, overhaul and repair depots, flight operations and cargo handling.

The Good Manufacturing Practice (GMP) is based on the internationally recognized Pharmaceutical Inspection Co-operation Scheme (PIC/S) which defines the requirements of GMP for Medicinal Products as required by the Health Sciences Authority (HSA). The GMP sets out how you can establish, document and manage an effective manufacturing facility or resource with respect to safety, quality and efficacy.

ISO 9001 sets out how you can establish, document and maintain an effective Quality Management System (QMS) which will demonstrate to your customers that you are committed to quality and are able to satisfy their quality needs. It is an internationally accepted standard and become a pre-requisite for doing business with the Government, MNCs and export markets.

ISO 13485 is an ISO Standard, published in 2003, that represents the requirements for a comprehensive management system for the design and manufactuing of medical devices. It sets out how you can establish, document and maintain an effective Quality Management System (QMS) which will demonstrate to your customers that you are committed to quality and are able to satisfy their quality needs. ISO/IEC 20000 is an international IT standard that allows companies to demonstrate excellence and prove best practice in IT management. The standard ensures companies can achieve evidence-based benchmarks to continuously improve their delivery of IT services. ISO/IEC 20000 was released in 2005 based on the IT infrastructure library (ITIL®) best practice framework, and updated in 2011.

Provides organisations with the elements of an effective environmental management system (EMS) which can be integrated with other management requirements to assist organisations with achieving environmental and financial goals. An EMS provides the framework for an organisation to identity aspects of its business which will have a significant impact on the environment; set objectives and targets to minimise the impact; introduce programmes to achieve the objectives and targets; and establish operational control measures to ensure compliance with its stated environmental policy.

Climate Change and resource depletion is causing companies to review its operations and initial practices that will not damage or deplete the environment. More companies are adopting green sustainable operations that will not contributing to global warming. Compliance regulations are coming into force. One example is the United Nations' Kyoto Protocol, which requires industrialized countries to reduce greenhouse gas emissions to about 95 percent of their 1990 levels by 2012. There is a need to reduce carbon emission and to give a guideline to the companies on how to review its operations to ensure that they meet minimum carbon emission standards. ISO 14064 provides the guidelines for monitoring, quantifying and reporting given green house gas emissions reduction in a company operations / projects.

ISO / TS 16949 is the updated version of the QS 9000 Quality Management System (QMS) standard previously developed by Chrysler, Ford and General Motors. The standard addresses the supplier quality requirements as interpreted for the automotive industry. The new version is now aligned to ISO 9001:2000 standard.

ISO 20000 is a global standard that describes the requirements for an information technology servicemanagement (ITSM) system. The standard was developed to mirror the best practices described within the IT infrastructure Library (ITIL) framework. ISO 20000 also supports other frameworks, such as Microsoft Operations Framework.

ITIL provides guidance on what should be done in order to offer the clients of an IT organization adequate IT Services to support their business needs. Organizations seeking to become certified against ISO 20000 must fulfil certain requirements, as outlined in ISO/IEC 20000:2011, Part 1: Service Management System Requirements – these are the mandatory requirements which must be fulfilled by organizations in order to be compliant with the standard.

There is also a second part of the standard (ISO/IEC 20000:2012, Part 2: Guidance on the application of service management systems, in ISO 20000:2005 referred to as “Code of practice”), which contains suggestions for organizations who want to become certified. The guidelines of the second part are not strictly mandatory.

ISO 22000 is a new International Standard designed to ensure safe food supply chains worldwide. It provides a framework of internationally harmonized requirements for the global approach that is needed. The standard has been developed within ISO by experts from the food industry, along with representatives of specialized international organizations and in close cooperation with the Codex Alimentarius Commission, the body jointly established by the United Nations' Food and Agriculture Organization (FAO) and World Health Organization (WHO) to develop food standards. A major resulting benefit is that ISO 22000 will make it easier for organizations worldwide to implement the Codex HACCP (Hazard Analysis and Critical Control Point) system for food hygiene in a harmonized way, which does not vary with the country or food product concerned.

BCM is a holistic management process that identifies and analyzes potential incidents that threaten an organization and the development of response plans to minimize their impact on the business. It covers a broad range of business and management disciplines, including risk management, disaster recovery and supply chain management.

Sets out how you can establish, document and maintain an effective quality system which will demonstrate to your customers that you are committed to quality and are able to satisfy their quality needs. It is an internationally accepted standard and is increasingly becoming a pre-requisite to doing business with MNCs, the Government and export markets.

The ISO 27001 is an information security management system (ISMS). The objectives of ISMS are to help organizations manage their risks against threats and vulnerabilities and ensure confidentiality, integrity and availability of information. Information is an asset to every organization requiring information security infrastructure to be robust and resilient. It is designed to be compatible with ISO 9001 in order to facilitate the integration of quality and information security management by organizations.

ISO 28000 has been developed in response to demand from the industry for a security management standard. Its ultimate aim is to improve the security of supply chains. This is a high level management standard that enables organizations to establish an overall supply chain security management system. This standard provides an internationally recognized way of proving compliance with security requirements. It clearly defines the strategic objectives of the organisation being reviewed and puts into effect regular monitoring with an emphasis on preventive actions and continual improvement. This management system supports the operational and functional requirements of supply chain security and is easily incorporated / compatible with other management systems, such as ISO 14001 and OHSAS 18001.

The ISO 37001 specifies requirements and provides guidance for establishing, implementing, maintaining, reviewing and improving an anti-bribery management system (ABMS). It is applicable only to bribery. It sets out requirements and provides guidance for a management system designed to help an organization to prevent, detect and respond to bribery and comply with anti-bribery laws and voluntary commitments applicable to its activities.

Specifies the requirements for an occupational health and safety (OHS) management system to enable organisations to control their OHS risks and improve their performance. It is designed to be compatible with ISO 9001 and ISO 14001 in order to facilitate the integration of quality, environmental and OHS management by organisations. The objectives of the system are to maintain a safe and healthy work environment, institutionalise safe working practices and provide for measures for handling emergencies and the prevention of accidents.

ISO 50001 gives organizations the requirements for energy management systems (ENMS). ISO 50001 will provide public and private sector organizations with management strategies to increase energy efficiency, reduce costs and improve energy performance. The standard is intended to provide organizations with a recognized framework for integrating energy performance into their management practices.

Technical Reference SS 524:2006 is a Quality Management System standard for the safeguarding of bunker quality throughout its supply chain from product procurement to bunker delivery. This technical standard is closely aligned to ISO 9001:2000 Quality Management System standard. All licensed bunker suppliers are required to be accreditated through certification to SS 524:2006 and achievement of key performance indicators.

Specialized Management Consultancy

The Business Excellence (BE) initiative helps organizations enhance their management systems and processes to deliver superior performance.

Business Excellence framework will provide an umbrella over the major business activities and ensure that all work conforms to the underlying management standards. All processes and procedures are designed to produce objective evidence that they have been properly and correctly performed and that the work adheres to the relevant standards.

The mechanics of a Business Excellence Management system require long term implementation of quality entailing cultural changes within the organization as well as management efforts focusing on continuous improvement.

Customer Centric Initiative helps the company improve their service standards, so that they can meet or exceed customer expectation. This programme provides you with guidance for improving your service standards through Service Leadership, Service agility and also customer experience.

CaseTrust is an accreditation mark given to businesses in Singapore who are committed towards excellence by adopting fair and honest business practices with customers. This accreditation mark has become the de facto mark of assurance for customers leading to increased loyalty and repeated patronage. It is applicable to a diverse range of businesses from employment agencies to retailers to educational bodies. CaseTrust comprises an auditable set of criteria that addresses policies, communication modes, personnel performance, practices and systems that the organization has to put in place.

EduTrust aims to enhance the quality of the private education providers in Singapore in order to achieve a world-class education hub internationally renowned for its educational service qualities.

Healthy employees are an organisation’s greatest assets. Promoting good health amongst employees has far reaching benefits. An effective Workplace Health Promotion (WHP) programme uses a combination of organisational policies, environmental interventions and lifestyle and personal health skills to influence employees health. WHP activities include health screening, health risk assessment, physical activity, nutrition, mental wellbeing, smoking control, chronic disease and other health related topics. Organizations which have implemented a WHP programme have noted that it can help boost productivity, team spirit and staff morale, as well as reduce healthcare costs. It also helps build their reputation as an ‘employer of choice’, which gives them a competitive edge in attracting and retaining talent.

We provide advisory on government grants like Enterprise Development Grant (EDG), WorkPro, Senior Worker Early Adoption Grant (SWEAG) etc

The Data Protection Trustmark (DPTM) is a voluntary enterprise-wide certification for organisations to demonstrate accountable data protection practices. The DPTM will help businesses increase their competitive advantage and build trust with their customers and stakeholders.

As a consumer, you can rest assured that an organisation certified with the DPTM has put in place responsible data protection practices and will take better care of your personal data.

A vulnerability assessment is a non-intrusive systematic review of information system against known vulnerabilities, assign severity level to each discovered vulnerability and recommend remediation or mitigation actions whenever necessary.

A penetration test simulates cyber-attack against information system for exploitable vulnerabilities.

We develop websites that are mobile responsive with Drupal or WordPress content management system based on your business requirements.

 

Human Capital / Training

  • BCM Training (Foundation, Internal Auditor, Manager and Lead Auditor)
  • ISO Internal Auditor
  • ISO Registered Lead Auditor – IRCA
  • ISO Registered Lead Auditor – PECB